When are DVDs due back?
Your DVD is due back within 24 hours from the time it is rented.

What if I’m late?
Each additional 24 hour period that you enjoy the DVD is only an additional 1.99 cents plus tax. After 15 days, the DVD is yours to keep.

How do I contact Get 'Em & Go Video's customer service?
Call us at 1-970-214-7816 Monday - Friday from 9 a.m. to 6 p.m. MST. Or e-mail us at info@getemandgovideo.com

What if I do not return the DVD?
Your credit or debit card will automatically be charged $30.00 + tax after 15 days.

Can I purchase a DVD from the machine?
Yes! A Get 'Em & Go Video machine is a great place to purchase a DVD since it comes in the original casing.

How many DVDs a night can I rent with one credit or debit card?
You can rent three movies at a time per credit or debit card.

What if my credit or debit card is charged incorrectly?
Call Get 'Em & Go Video's customer service at 970-214-7816 Monday - Friday from 9 a.m. to 6 p.m. CST. We will gladly correct any issues.

How do I redeem a Free Rental Coupon?
1. Press 'Rent'
2. Enter Movie Number
3. Press 'Coupon' Button
4. Enter Coupon Code
5. Swipe Credit Card

If you choose to enjoy the DVD for an additional night, your credit card will be charged $1.99 per night.

When are new releases available?
New DVD releases are added every Tuesday.

I want to advertise on a machine, who do I contact?
E-mail us at info@getemandgovideo.com